By placing an order through Getsoftwareservice.net you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures.
1. Return Policy Conditions
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. If your order arrived damaged or defective, you have 10 days after receiving your order to be eligible for a return or replacement. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Conditions:
- Return Countries : Australia.
- Accept returns? : Yes.
- Return window : 30 days from delivery date.
- Return method : by mail.
- Item condition : new
- Restocking fee : no fee.
- Return reason and fees.
- No fee (remorse), no fee (defective).
2. Return process
To start a return, you can contact us at Contact@getsoftwareservice.net Or call us at +61 2 5016 2429. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3. Damaged, Wrong products or issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
4. Exchanges
We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at
Contact@getsoftwareservice.net Or call us at +61 2 5016 2429
5. Restocking Fee
Free Restocking. No extra cost
6. Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. if approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
7. Exclusions
Any order that is discounted, on sale, on special offer or bought with a discount cannot be refunded or returned.
Tips are 100% not refundable and in the case that your order qualifies for a refund, please note that the tip portion of your transaction is not refundable.
Shipping fees are 100% not refundable.
8. Cancellations
See our cancellations policy page for details.
Customer support
Email us: Contact@getsoftwareservice.net
